Brief
Reduce Cisco customer support cases and increase the efficiency of installing its devices.
Solution
Cisco built an AR solution using our AR Creation tool to let technicians launch virtual demonstrations straight from their devices. Technicians could see for example how to install different machine parts in an AR overlay on top of the physical device.
Results
The experience removed the need to read manuals, which CISCO found increased installation efficiency by 30% and first time accuracy by 90%.
